Receptionist/Switch Board Operator at Africa Global Logistics

Job Description

Job Summary

The position is tenable in Blantyre. Applicants should have a Diploma in Front Office Management or its equivalent. They should have at least three years’ experience in a similar position in a very busy and reputable organization. The candidate should have exceptional organization, interpersonal skills and knowledge of front office operations.

Key Duties & Responsibilities

Reporting to the Human Resources Manager, the successful person will among other things be responsible for:

• Welcome visitors and direct them to the appropriate offices.
• Ensuring that all switchboard lines are working and reporting those malfunctioning ensuring that the reception and switchboard are always manned.
• Answering calls from both internal and external customers in a timely, efficient and polite manner.
• Maintaining employee and department directories
• Ensuring that switchboard telephone lines are not being abused
  Ensuring that visitors have been issued with visitors’ badge
• Maintaining security procedures by not just letting a person enter the offices without proper verification

Minimum Qualifications Required

To effectively discharge the above responsibilities, the desired person should be mature and must have exceptional organizational and interpersonal skills.

Application Procedure

Those meeting our professional requirements, experience and specifications should apply with a detailed CV, contact telephone numbers), e-mail address and three traceable referees not later than 27th March 2026 to: –

The Human Resources Manager
Africa Global Logistics Malawi Limited
PO Box 838
BLANTYRE