Product Support & Service Representative at Barloworld Equipment Malawi

Job Description

Job Summary

Barloworld Equipment is the official dealer of the Cat Earthmoving Equipment for construction, power generation, and mining, and genuine Cat Parts with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique, Malawi, and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dealership on the Iberian Peninsula and joint partnerships in Eastern Russia and Siberia dealerships.

Key Duties & Responsibilities

• Responsible for marketing after-sales products and services,
• Assisting Technical Representatives to maintain machine health for ultimate production at the lowest cost per hour
• Assisting customers to practice the highest possible technical integrity.
• Parts quotations follow up and conversion into sales.
• Analyzing Client reasons for rejecting quotations.
• Achievement of Targeted Budget and Effective Expenses Management.
• Achievement of Operations KPI’s.

Educational Qualifications, Experience, & Skills Required

• Qualified diesel/earthmoving equipment mechanic (or equivalent qualification);
• 5 years of Caterpillar experience as a mechanic;
• Sound business communication skills (Managerial and technical report writing critical in role).
• Sound technical knowledge of product brands.
• Sound Planning and organizing
• Basic financial management skills.
• Good PC and Microsoft Office knowledge.

Application Procedure

CLOSING DATE: 23/03/2026

Interested parties should apply in writing to:

Human Capital Manager
Barloworld Equipment Malawi
P. O. Box 30643,
BLANTYRE.

Or email: [email protected]