Finance Business Analyst

Job Description

About Old Mutual

Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.
We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.

Key Duties & Responsibilities

Business Needs Assessment & Prioritization

• Analyze and triage incoming requests or enhancements based on relevance, urgency, and strategic impact.
• Collaborate with finance and insurance stakeholders to explore and evaluate different solution pathways, balancing constraints (time, cost, risk).

Requirements Elicitation & Documentation

• Conduct workshops with cross‐functional teams (including multiple geographies) to gather comprehensive requirements.
• Document requirements in sufficient detail (e.g., annotated process flows, data relationships, system interaction diagrams, UML diagrams) to guide solution design.
• Maintain strict traceability from initial request through to final deliverable.

Solution Design & Collaboration

• Work with technical teams, solution architects, and other business analysts to define solution approaches (process changes, system modifications, or both).
• Ensure that testing methodologies (user acceptance testing, integration testing, etc.) are aligned with business goals and thoroughly validated before deployment.

Change Readiness & Stakeholder Engagement

• Facilitate change impact analyses and assist business owners with risk mitigation plans.
• Develop or coordinate training materials, user communications, and support plans to ensure a high level of user readiness prior to go‐live.
• Proactively address and manage any anticipated or persistent resistance to change.
• ‐Live Embedment & Continuous Improvement
• Monitor key adoption metrics, gather user feedback, and track performance against business requirements after go‐live.
• Identify process gaps or additional needs that arise in BAU, and propose iterative improvements or follow‐on project work.
• Oversee documentation updates (including release notes, training guides, and knowledge articles) to reflect the final implemented solution.

Governance & Compliance

• Enforce governance throughout the requirements lifecycle and implementation process, ensuring stakeholder sign‐offs and proper storage of documentation.
• Ensure alignment with relevant financial regulations and corporate finance standards, especially in an insurance context.

Minimum Qualifications & Skills

• Experience with finance systems (e.g. ERP,  general ledger, planning and budgeting tools, reconciliation systems).
•  Ability to interpret and translate financial statements and metrics into business and system requirements.
•  Proven ability to support financial transformation   initiatives, including automation, integration, and standardization of financial processes.
•  Ability to partner effectively with Finance business users, CFOs, and Controllers to gather and prioritize requirements.
•  Knowledge of financial planning cycles (monthly, quarterly, year-end) and how they impact business requirements.
• Familiarity with financial data structures (e.g. chart of accounts, cost centers, journal entries, financial hierarchies).
• Exposure to regulatory and compliance requirements relevant to Finance (e.g. IFRS, internal audit controls).
• Strong understanding of finance business processes such as Procure-to-Pay (P2P), Record to-Report (R2R), and Order-to-Cash (O2C).
• Proficiency in financial reporting and analytics tools (e.g. Power BI, Excel, TM1, Hyperion, SAP Analytics Cloud).
• Experience with financial data governance and controls, including change control and auditability.
• Bachelor Of Business: Information Technology