Accounts Clerk at African Parks

Job Description

Job Summary

The Accounts Clerk will directly report to the Deputy Finance Manager but also work closely with Tourism Department. Apply now to contribute to the tourism sector of Malawi.

Key Duties & Responsibilities

• Process customer transactions accurately using cash registers or point of sale (POS) systems
• Receive and handle payments in cash, credit, debit, or other approved methods
• Issue receipts, refunds, change, or transactions in accordance with company policy
• Greet customers warmly and provide professional and friendly service
• Respond to customer inquiries, resolve complaints, and escalate issues when necessary
• Ensure correct pricing by scanning items and verifying product details
• Maintain and balance the cash drawer at the beginning and end of each shift
• Monitor and report discrepancies in transactions or cash handling
• Keep the checkout area dean, organized, and well presented
• Assist with stocking shelves, inventory checks, and merchandising when required
• Promote company products, services, and ongoing promotions where applicable
• Adhere to company policies, procedures, and security guidelines
• Ability to work for long periods in very remote and physically demanding circumstances at unusual working hours.

Educational Qualifications, Experience, & Skills Required

• Minimum of a Malawi School Certificate of Education (or equivalent)
• Those with Certificate in Financial Accounting or any related field will have added advantage.
• Previous cashier or customer service experience is an added advantage
• Basic knowledge of POS systems and cash handling procedures
• Strong numerical and accuracy skills
• Excellent customer service and communication skills
• High level of integrity and trustworthiness
• Attention to detail and accuracy
• Ability to work under pressure in a fast-paced environment
• Good organizational and time management skills
• Basic computer literacy
• Positive attitude and professional appearance

Application Procedure

Applicants should submit their CVs with a covering letter clearly stating how their skills and experience meet the requirements of the position. At least three traceable referees should be included, but copies of certificates are not required at this stage. Applications should be emailed to [email protected] by 16h00, 30th of June 2026. Only shortlisted candidates will be acknowledged. Should you not hear back from us within two weeks after closing date, please take it that your application was unsuccessful. African Parks is an equal opportunity employer, female candidates who are qualified are encouraged to apply. Please note that we do not charge any fee at any stage of the recruitment process.