Research Team Leader at Progressive Research & Marketing Masters
Job Description
Job Summary
The successful candidate must be a results-oriented professional of high integrity responsible for maintaining the highest standards of data accuracy. Research Team Leader open role.
Key Duties & Responsibilities
- Supervision: Lead, motivate, and monitor a team of Research Interviewers.
- Quality Control & Back Checks: Conduct systematic back checks to verify the authenticity and accuracy of completed interviews.
- Data Integrity: Perform spot checks and audio monitoring to ensure strict adherence to ethical standards.
- Performance Tracking: Manage daily targets and provide project updates to Management.
- Training: Brief the team on project methodologies and provide ongoing coaching.
Educational Qualifications, Experience, & Skills Required
- Education: A minimum of a Bachelor’s Degree in Marketing, Business Management, Social Sciences, or a related field.
- Integrity: Must demonstrate unquestionable professional integrity and a commitment to honest reporting.
- Experience: Proven supervisory experience in a call center or market research environment, specifically in quality assurance and back-checking.
- Languages: Full professional fluency in Chichewa and English.
Application Procedure
Interested candidates should submit their application consisting of a C.V, a cover letter highlighting relevant experience, and a copy of their National Identity Card to the following email address ONLY:
- Email: [email protected]
- Subject Line: Please use “Application: [Position Name]” as your email subject.
- Location: Area 4, Onions Complex, Lilongwe.
- Closing Date: Close of Business, 29 May 2026.
